Customer Services
Customer Services
Do you consider that the experience you offer your customers is sufficient?
We design custom experiences by analyzing the real needs of your customers. We create a unique customer experience for your brand.
Back Office
We offer the identification, follow-up, management and resolution of customer requests that cannot be met in the first stage.
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Home Agent
We offer effective customer satisfaction by increasing employee satisfaction and efficiency with the Home Agent model.
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Information Technologies Technical Services
With our Information Technologies Technical Services, we offer support services for the information technology infrastructure provided by our corporate customers to their internal customers.
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Call Center
We ensure that your information, suggestions, complaints and requests are handled from a single communication center.
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We Offer Customer-Experience-Focused Solutions.
Incorporated in 1999 as a Turkcell Group company, Turkcell Global Bilgi offers services with more than fourteen thousand employees at 25 locations, 19 in Turkey and 6 in Ukraine.
About Us