Customer Services

Do you consider that the experience you offer your customers is sufficient?

We design custom experiences by analyzing the real needs of your customers. We create a unique customer experience for your brand.

Call Center

We ensure that your information, suggestions, complaints and requests are handled from a single communication center.

Information Technologies Technical Services

With our Information Technologies Technical Services, we offer support services for the information technology infrastructure provided by our corporate customers to their internal customers.

Home Agent

We offer effective customer satisfaction by increasing employee satisfaction and efficiency with the Home Agent model.

Back Office

We offer the identification, follow-up, management and resolution of customer requests that cannot be met in the first stage.

We deliver exceptional customer experience solutions.

Incorporated in 1999 as a Turkcell Group company, Turkcell Global Bilgi offers services with more than fifteen thousand employees at 19 locations, 15 in Turkey and 4 in Ukraine.