Information Technologies Technical Services

With our Information Technologies Technical Services, we offer support services for the information technology infrastructure provided by our corporate customers to their internal customers.

We create value far beyond traditional operations with our integrated information technology technical services that include remote and onsite technical support, inventory management, implementation operations and satisfaction measurements.

With our ‘Implementation Operations Problem Management’ we not only resolve your complaints, but also prevent the same problem from repeating by connecting the complaint to the root-cause. While service-level-based onsite support services are being offered in the industry today, we kept up with the transformation in information technology operations and offer unmanned support with smart chat robots in our remote technical support services.

PRODUCT FEATURES

Technology-Supported Service

IVR, Bot, Video Call Center

Call Reduction Applications

Root-Cause analysis, Alarm Monitoring

Capability to Provide Support to Mobile Devices

Detailed KPI Tracking

Technical Service Certificates

Other Services

Call Center

Home Agent

Back Office

Contact us for our services.

    Contact us for our services.

      Contact us for our services.