Turkcell Global Bilgi - Customer Relations Management
We provide industry-based solutions that are compatible with your business processes and catered to your corporate needs and customer expectations.
We go beyond conventional contact center services by becoming a partner in your business objectives and managing customer management processes for you. As your strategic business partner, we add power to your strength.
As Turkey's customer experience center, we provide you with customized and flexible solutions that fit your industry and needs.
We bring down your costs and increase your revenues by providing customized solutions for industries such as finance, public, energy, and retail.
We solve your industry-based problems with strategies and business plans that are customized to the structure of your company and industry, and we help increase your revenues by ensuring an excellent customer experience.
Turkcell Global Bilgi, chosen as the "Best Customer Experience Center in The World" and "The Best Contact Center in Europe" in 2014, provides services with 13 thousand employees and a seat capacity of 7 thousand 500 to over 50 customers in 6 different industries at a total of 25 locations including 20 in Turkey, 4 in Ukraine and 1 in Russia.
© 2016 Turkcell Global Bilgi