Robotic Process Automation (RPA)

We perform routine, repeated and time-consuming operations with robots.

Using Robotic Process Automation (RPA) we automate your processes without any system integration and eliminate the barriers you face towards digitalization.

We automate the manual work steps in your processes with robots we develop specifically for you.
Your customer representatives thus raise customer satisfaction by providing fast and accurate services. For more detail rpa.globalbilgi.com.tr

Product Features

Purchase

Supplier specifications
Payment follow-up and accurate purchase transactions

Accounting

Monthly and Annual closing reports
Collection control and alarm generation

Human Resources

‘Job start' and 'job end' transactions
Preparing payrolls and employee benefits

Sales

Bidding
Transferring customer information to systems

Marketing

Scanning Social Channels
Market & competition survey

Supply Chain

Invoice, agreement and return management
Integration between warehouse applications and ERP programs

Data Processing

User transactions password change
User identification
System control

Other Services

Global Bilgi Digital Assistant

Speech & Text Analytics

Social Media Management

Enterprise Content Management (ECM)

Video Call Center

Interactive Voice Response Systems (IVR)

Customer Management Platform (CMS)

Chat/Bot

Cloud Contact Center