We determine the suitable customer representative for operating a successful customer experience process and provide services to your customers through a professional team, with training and management processes specific to the subject matter of the service.

As Turkcell Global Bilgi, we manage company-customer communication, which is needed in all stages of the customer lifecycle, from all channels in an integrated manner and with a philosophy of providing perfect customer experience. We maximize customer satisfaction by resolving customer requests and needs in the most effective and fastest manner.