Cloud Contact Center
Cloud Contact Center

We immediately provide state-of-the-art voice and text call center services without having to make any infrastructure investment.

We ensure that you manage all your contact center needs on the cloud on a single platform and with multi-channel options including IVR, Web Chat, BIP Chat and WhatsApp.
We quickly realize your projects in the manner most suitable to your business processes with our strong technological infrastructure and teams. We also offer dashboard, playback and reporting tools with which you can track the performance of your teams while providing uninterrupted services to your customers using our call center switchboard technologies that can be integrated to all access channels.
Product Features
Other Services
Global Bilgi Digital Assistant
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Robotic Process Automation (RPA)
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Speech & Text Analytics
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Social Media Management
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Enterprise Content Management (ECM)
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Video Call Center
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Interactive Voice Response Systems (IVR)
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Customer Management Platform (CMS)
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Chat/Bot
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Contact us for our services.